YOU ORDERED THE GOODS, BUT IT DOES NOT SUIT YOU? DON’T WORRY!
Contact us to learn more about replacement of the goods. Before that, please read the rules.
1. After purchasing poor quality piece, you have the right to return such product to us within 7 (seven) working days from the date of delivery to you. In this case the inferior item is replaced by a high-quality product for free or you get back the money paid.
2. If the part is not suitable for your vehicle due to our fault, we replace the product and pay the costs related with delivery of replacement goods, or pay your money back. If the product was not suitable due to Customer's fault, replacement costs shall be borne by the Customer. In the case when the part was not suitable due to the customer's fault the amount is refunded after deduction of the delivery price. In any case part return is possible only within 7 (seven) working days from the date of its delivery to you.
3. Goods shall be returned according to the following conditions:
3.1. Returned item must be in its original orderly packaging;
3.2. Goods must be not damaged by you; 3.3. Goods must be of marketable appearance (its labels and security pellicle, etc. in place) (this does not apply if defective goods are returned);
3.4. The returned item must have the same configuration as when it was received;
3.5. Goods have not been used;
3.6. Consumer goods characteristics are preserved;
3.7. Products haven’t lost their market look. Packaging changes needed to inspect the goods shall not be considered substantial damage or loss of merchantable look.
4. In order to return the product back to us in the cases referred above, you must inform us by contacts from contact section. 5. In the cases when the goods are changed and there is the price difference, you have to pay the price difference.
or send e-mail at email@example.com (please specify order number)